Frequently Asked Questions About My Cushion Collection

Thank you for your interest in my cushion collection! Below you'll find answers to the questions I'm asked most often. If there's anything else you'd like to know, please don't hesitate to get in touch.

Are your cushions handmade?

Yes, every cushion in my collection is handmade by me. These are not mass-produced high street items. Each piece is crafted individually, which means you're getting something made with real care and attention to detail.

What makes each cushion unique?

I hand-dye the backing fabrics myself, so no two cushions are ever exactly alike. Combined with my original textile designs and digitally printed photography, every piece has its own character. You're truly getting a one-of-a-kind item for your home.

What are your cushions made from?

My cushions feature original designs printed onto quality fabric, paired with hand-dyed backing material. Some designs in the collection also use water-resistant fabric, making them suitable for outdoor use. Each product listing includes full details on the specific materials used.

Do you sell water-resistant or outdoor cushions?

I do! My collection includes water-resistant cushions that work beautifully in outdoor spaces such as garden seating areas, patios, and conservatories. Check the individual product descriptions to see which cushions are designed for outdoor use.

Where do your designs come from?

All of my designs are original. I draw inspiration from colour, texture, pattern, and the natural world around me. Some cushions feature digitally printed photography of heritage castles and landscapes, bringing a sense of history and atmosphere into your home.

Do the cushions come with an inner pad?

Please check the individual product listing for details on what's included. Some cushions are sold as covers only, while others come complete with a pad. I always make this clear in the product description so you know exactly what you're ordering.

Can I order a cushion in a custom size or colourway?

I'm always happy to chat about custom requests. Because I make everything myself, I can sometimes accommodate specific sizes or colour preferences. Drop me a message through the website and I'll let you know what's possible.

How should I care for my cushion?

For most of my cushions, I recommend spot cleaning with a damp cloth. If the cushion cover is removable, gentle hand washing in cool water is usually fine. Specific care instructions are included with each order, so you'll always know the best way to look after your piece.

Do you ship internationally?

I do ship to customers outside the UK. Shipping costs and delivery times vary depending on your location, and these will be calculated at checkout. If you have any questions about delivery to your country, feel free to contact me before placing your order.

What is your returns policy for cushions?

Because each cushion is handmade and often one of a kind, I ask that you read the product description carefully before ordering. If there's an issue with your cushion when it arrives, please get in touch with me directly and I'll do my best to put things right. Full details of my returns policy can be found on my website.