Footstools, Ottomans & Beanbags FAQ

Thank you for your interest in my footstools, ottomans, and beanbags collection. Below you'll find answers to the most common questions I receive about these handmade pieces.

What makes your footstools, ottomans, and beanbags different from high street options?

Every piece in this collection is handmade by me using my original textile designs. Unlike mass-produced items, each one features unique colour, texture, and pattern combinations that you simply won't find elsewhere. Many include hand-dyed backing fabrics, so no two pieces are ever exactly the same.

What materials do you use for these pieces?

I use a combination of digitally printed fabrics featuring my original photography and designs, along with hand-dyed fabrics. The specific materials vary by piece, so please check individual product listings for full details on fabric composition and filling.

Are your footstools and ottomans suitable for sitting on, or are they purely decorative?

My footstools and ottomans are designed to be functional as well as beautiful. They work wonderfully as a place to rest your feet, as extra seating, or as a decorative accent in your living space. Each listing will note any specific weight or use guidance.

Can I use any of these pieces outdoors?

Some items in my range are made with water-resistant fabrics suitable for outdoor use. Check the individual product description to confirm whether a particular footstool, ottoman, or beanbag is designed for outdoor settings. I'd always recommend bringing them inside during heavy rain or storing them in a sheltered spot when not in use.

How do I care for and clean my footstool, ottoman, or beanbag?

I recommend spot cleaning with a damp cloth for most pieces. Because these items feature hand-dyed and digitally printed fabrics, machine washing is generally not suitable. Specific care instructions are included with each order, and you're always welcome to get in touch if you're unsure.

Do you ship internationally?

Yes, I ship both within the UK and internationally. Shipping costs and delivery times will vary depending on your location. You can see the available options at checkout, and please feel free to message me before ordering if you have any questions about delivery to your area.

How long does it take to receive my order?

Because each piece is handmade in small batches, please allow a little extra time compared to high street retailers. Current lead times are noted on each product page. I always do my best to get your order to you as quickly as possible while maintaining the quality you'd expect from a handcrafted item.

Can I request a custom colour or design for a footstool or beanbag?

I love hearing from customers who have a particular colour scheme or design idea in mind. While I can't guarantee every request is possible, I'm always happy to discuss custom options. Drop me a message through my store, and we can chat about what might work for you.

Would a footstool or beanbag make a good gift?

Absolutely. Because each piece is one of a kind, they make a truly thoughtful and memorable gift for anyone who loves unique home décor. They're especially popular with people who appreciate cottage-core, heritage, and nature-inspired interiors.

What is your returns policy for footstools, ottomans, and beanbags?

Because these are handmade items, I ask that you review the product details carefully before purchasing. If there is an issue with your order, please contact me directly and I'll do my best to resolve it. Full details of my returns policy can be found on my store's policy page.